What is my PIN? What do I do if I forgot it?
What to do if it's been awhile and you don't remember your PIN.
Answer
To secure your personal information, NHFPL requires you to have a PIN number to access your library account. When you register for a library card, we set your PIN number to be the last 4 digits of your card number. If you had us change it and do not remember what it is, please call the Circulation Desk at (203) 946-8135 or visit your favorite branch to reset.
Note: We take your privacy seriously! If you are resetting over the phone, you will have to answer questions about your account to verify your identity or bring your physical library card and a photo ID to reset it in person.
